Get help
Email: [email protected]
We try to reply within a few business days.
When you write, include:
- The email on your StepsIn account (if you have one)
- What happened and what you expected
- Screenshots if something looks wrong
Common topics
- Sign-in or sign-up — password resets go through the Forgot password / provider flow in the app.
- Apple Health — step sync is managed in the Health app under Privacy → Apps → StepsIn.
- Subscriptions (StepsIn Pro) — manage or cancel in Settings → [your name] → Subscriptions on your iPhone, or via the App Store subscription management link. We can’t cancel Apple billing from email for you.
- Delete my account — see [link to your account deletion Notion page].